For independent furniture stores

Catch what’s slipping before your customer calls.

Grey runs the whole store in one place: orders, purchase orders, inventory, deliveries and vendor email. It flags what’s late or stuck while there’s still time to fix it.

Book a 20-minute demo

Live today at a furniture store in California

The Grey dashboard: active pipeline, today's deliveries by truck, ETA alerts and operations health0:47 · The tour
A furniture store back office: a ringing phone, sticky notes about an unconfirmed PO and a whiteboard of crossed-out deliveries

You know this morning.

The phone is ringing. A PO from last week never got confirmed. The whiteboard says T1, but nobody knows if the sectional landed.

Most stores run on people remembering things. Grey remembers for them, and tells you what needs attention before it turns into a call from an upset customer.

Operations health

Four things Grey watches all day.

Customer waiting

Orders past the promised date

Every order past the date you gave the customer is flagged, so you call them before they call you.

Vendor problem

POs with no vendor reply

Sent three days ago and still unconfirmed? It shows up on the dashboard before it becomes a late delivery.

Merchandise problem

Open damage claims

Each claim is tracked until the vendor credit arrives, so money you're owed doesn't quietly disappear.

Customer problem

Open escalations

Unhappy customers stay on the manager's list until someone writes down how it was resolved.

Dashboard

Know where the store stands at 9 AM.

Open orders and dollars in the pipeline, today’s trucks and stops, vendor date changes and what’s arriving this week. One screen for the owner and the office.

Grey's dashboard showing open orders and pipeline dollars, today's delivery trucks and stops, recent vendor date changes and a list of merchandise arriving this week

Deliveries

Stops grouped by zone. Every truck under its cap.

Schedule deliveries by area, keep each truck within its stop limit, and hand the driver a printed manifest.

Grey's delivery routing screen with stops grouped into geographic zones and assigned across trucks, each truck showing its stop count against its cap

Orders

Every order carries its own conversation.

Office, warehouse and sales comment on the order itself, so the history stays with the customer instead of in someone’s head. Vendor emails are read and matched to their PO.

A Grey order detail page with its line items, a threaded comment history from office, warehouse and sales, and a matched vendor email linked to the purchase order

Also in Grey

Inventory and packagesPurchase ordersVendor bills and payment termsDamage claimsEscalationsWarehouse tag requestsCustomer profilesPrintable truck manifests
“I spent eight years in furniture stores, on the sales floor and running the office. Grey is the system I wish we’d had. It does what a store needs, and nothing you’d pay for and never open.”

Mauricio

Founder & CEO, The Grey Network LLC

No extra pages. No modules you never open.

Only what a store uses

If it's on the screen, a furniture store needs it. Nothing bolted on to fill a feature list.

Start with one store

We bring over your existing orders and customers, so your team is working in Grey from the first week.

Shaped on a real floor

Every screen was built around a working store, with a real office, a real warehouse and real trucks.

See it on a store like yours.

Twenty minutes, on a screen share or in person. I’ll walk you through it myself.

No sales team. Your request comes straight to me.